Before providing services related to emergency management, what should you do?

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Testing readiness of systems and backups is essential before providing emergency-management services. You should test the primary system and verify backups, doing so at different times of the day to reveal issues that may depend on load, time, or staff availability. This approach ensures continuity of operations under varied conditions and helps catch failures before they affect real incidents. Not testing at all, testing only with new equipment, or waiting until after an incident occurs would leave you unprepared.