Care coordination involves which activity?

• A. Boundaries of Competence
• B. Care Coordination
• C. Justice and Equality
• D. Benefits of Telemental Health

Answer: (B)

Care coordination is the deliberate, ongoing process of organizing patient care activities and sharing information among all participants involved in care to achieve safer and more effective care. In practice, it means coordinating across multiple providers, aligning treatment plans, arranging timely follow-up, and ensuring the patient and family understand the plan and have access to needed resources. In teleMental Health, this includes communicating with therapists, psychiatrists, primary care, pharmacies, and care coordinators; managing transitions between settings (such as from hospital to home); reconciling medications; and tracking progress to adjust the plan as needed while maintaining privacy and consent.

The other concepts describe important but separate ideas: staying within one’s professional boundaries and scope, promoting fairness and equal access to care, and recognizing the advantages of telehealth, but none of those describe the active process of organizing and synchronizing care across providers and settings the way care coordination does.