What process should be evaluated annually as part of administrative safeguards?

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Administrative safeguards require an annual review of how an organization manages security risks. This annual evaluation focuses on the security management process, including how security incidents are handled. The incident management process fits this need because it covers identifying, reporting, investigating, and remediating security events, and ensuring corrective actions are applied to reduce future risk. Regularly evaluating incident response and related controls helps confirm that safeguards remain effective as systems and risks evolve. The other options do not address security governance or the annual audit of safeguards: patient satisfaction surveys relate to quality of care, marketing plans are unrelated to safeguarding information, and workforce benefits audits are HR-focused rather than security-focused.