Which factor is explicitly listed as an ethical consideration when selecting telehealth technology?

• A. Verification of identity
• B. The device brand name
• C. The client’s data plan
• D. The interface color scheme

Answer: (A)

Verifying the patient’s identity is essential because it directly protects confidentiality and ensures the right person is receiving and contributing to the care. In telehealth, confirming who you’re talking to prevents unauthorized access to sensitive health information and helps ensure that notes, diagnoses, and treatment decisions are linked to the correct individual. This aligns with ethical duties to safeguard privacy and with legal expectations for authenticating patients in virtual settings. The other factors—such as the device brand, the patient’s data plan, or the interface color—don’t inherently address these privacy and safety obligations, though they can influence usability or access, they aren’t explicit ethical requirements for selecting telehealth technology.