Which practice aligns with protecting client privacy when using technology?

• A. Do not share a privacy document with clients.
• B. Rely on verbal explanations only.
• C. Provide clients with a one-page document outlining privacy measures and how information is protected.
• D. Post client information publicly to demonstrate transparency.

Answer: (C)

Protecting client privacy when using technology hinges on giving clients clear, written information they can reference. A concise one-page document outlining privacy measures and how information is protected serves as a formal privacy notice. It describes what data is collected, how it’s used, who can access it, where it’s stored (including safeguards like encryption and secure platforms), how long it’s retained, and how clients can exercise rights or raise concerns. This written resource supports informed consent and compliance with privacy standards (such as HIPAA) by making expectations explicit and reducing misunderstandings. It also provides a tangible reference beyond memory of a clinician’s assurances. Verbal explanations alone can miss details or leave clients without a record. Not sharing any privacy document deprives clients of essential information. Publicly posting client information is a grave breach of confidentiality. In short, giving a simple, accessible privacy summary up front best aligns with protecting privacy in technology-enabled care.