Which statement describes the telehealth facilitator's role?

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Multiple Choice

Which statement describes the telehealth facilitator's role?

The on-site support role of a telehealth facilitator is to ensure the technology runs smoothly at the client’s location and to handle any immediate issues so the clinician can focus on the session. This exactly matches the description of helping the client use the technology and responding to issues that arise during the telehealth visit. They assist with setup, connectivity, audio/video quality, and privacy concerns, but they do not perform clinical assessments, set program policies, or provide IT infrastructure. Those tasks fall to clinicians, administrators, or IT staff, respectively.

The on-site support role of a telehealth facilitator is to ensure the technology runs smoothly at the client’s location and to handle any immediate issues so the clinician can focus on the session. This exactly matches the description of helping the client use the technology and responding to issues that arise during the telehealth visit. They assist with setup, connectivity, audio/video quality, and privacy concerns, but they do not perform clinical assessments, set program policies, or provide IT infrastructure. Those tasks fall to clinicians, administrators, or IT staff, respectively.

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